Our policies on telemarketing, fax marketing and spam fax No fax marketing, please.  By sending fax advertising to us you are wasting your time and money. We do not deal with companies that use fax as a marketing tool. So, please only use our fax number if you are enquiring or ordering our products and services. email Email enquiries from potential customers are most welcome. We get most of our orders via email, and this is the most convenient way to order from us.  If your product or service is directly related to flag making, say you are an Australian supplier of fabrics, sewing threads, interlining or haberdashery, or you make high quality Australian flags here in Australia, you are very welcome to introduce your product to us. But we are not interested in computers, wine, travel, phone systems, office machinery, web design, health services etc. Please do not send spam. Sending us spam only ensures we will never buy from you in future. phone Telemarketers, please take our telephone number off your list.  We do not have the time or interest to discuss travel, investment seminars, telephone services, wine, computers, donations, or such like. If you call anyway, we will put the name of your organization on our blacklist, and will never buy from you.  We do not take part in phone surveys. We never give money to charities which use phone in their fundraising. If we did donate money to them before, we stop doing so after the first phone call.  We get numerous calls from telemarketers and canvassers every day, and we try to limit the disruption they cause by screening all incoming calls. Please leave your message, with your name, name of your business, and your landline number, and we are happy to call you back. If we are here - as we are most of the time - we will pick up the phone when we hear it's a legitimate caller. We apologise the inconvenience this may cause you. Ten minutes of answering telemarketing calls every day means a full working week lost every year. We prefer to use that time working for our clients!